Privacy Policy

1. Who We Are

Amara Oracle is a digital spiritual services business. Our store is powered by Shopify Inc. References to "the Site" mean our online store and all associated pages.

2. Information We Collect

Information You Provide Directly

When you place an order or contact us, we collect:

• Name — your full name as provided at checkout
• Email address — used to deliver your order and communicate about it
• Date of birth — provided in Order Notes; used solely to perform your working
• Order intention or question — provided in Order Notes; used solely to perform your working
• Third-party names — if provided for workings involving another person; used solely to perform your working
• Payment information — processed entirely by Shopify Payments; we never see or store your full card details

Information Collected Automatically

When you visit the Site, Shopify automatically collects your IP address, browser type, device information, pages visited and referring website. This data is used for security, fraud prevention and analytics.

Cookies

The Site uses cookies for essential store functions (shopping cart, checkout), analytics and preference storage. You can disable non-essential cookies in your browser settings.

3. How We Use Your Information

We use your information to process and fulfill your order, deliver your PDF report, communicate about your order, send the newsletter if you subscribed, comply with legal obligations, and prevent fraud.

Sensitive personal information provided in Order Notes — your date of birth, intention, and any third-party names — is used exclusively to perform your working and is not stored in marketing databases or shared with any third party.

4. Who We Share Your Information With

We share your information only as necessary to operate the business:

• Shopify Inc. — our e-commerce platform, which processes orders and payments
• Payment processors — Shopify Payments processes your payment securely
• Email service providers — used to deliver your PDF reports and order confirmations

We do not sell your personal information. We do not share your information with advertisers or data brokers.

5. Data Retention

We retain order information for as long as necessary to fulfill the order and comply with legal obligations — typically a minimum of 7 years for financial records. You may request deletion of your personal data at any time. We may be required to retain certain information for legal compliance even after a deletion request.

6. Your Rights

European Union / UK (GDPR)

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

California (CCPA/CPRA)

• The right to know what personal information is collected and how it is used
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

7. Security

All payment processing is handled by Shopify with industry-standard SSL encryption. Order Notes are accessible only to us and Shopify as data processor. No method of electronic transmission is 100% secure; we use commercially reasonable means to protect your information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, use the Contact page. We will respond to formal privacy requests within 30 days.